Jackpot108 takes every user's privacy seriously. This page transparently explains how we collect, use, store, and protect your personal information when you use our platform.
Welcome to the jackpot108 Privacy Policy page. We, jackpot108, operate as an online gaming platform offering a wide range of entertainment options including live casino, slots, sports betting and fish shooting games to users in Malaysia.
We understand that privacy matters deeply to you. Your trust is our most valued asset, and we are committed to protecting every piece of personal information you share with us. This Privacy Policy is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection standards.
This document clearly and transparently explains:
This Privacy Policy applies to all jackpot108 services, including the official website, mobile app, and any digital platforms operated by us. By using any of our services, you agree to the terms set out in this document.
Jackpot108 only collects information that is strictly necessary to provide you with a safe, seamless, and responsible service. We do not collect excessive or irrelevant data beyond what is required to operate our platform.
Below are the categories of information we collect, along with their purposes and collection methods:
| Data Category | Example Information | Collection Method | Type |
|---|---|---|---|
| Personal Identity | Full name, date of birth, IC number | Registration & KYC | Mandatory |
| Contact Information | Email, phone number, address | Account Registration | Mandatory |
| Financial Data | Bank account number, transaction records | Deposits & withdrawals | Mandatory |
| Technical Data | IP address, browser type, device OS | Automatically collected during visits | Automatic |
| Activity Data | Wagering records, games played | In-platform activity | Automatic |
| Preference Data | Language settings, notification preferences | Account Settings | Options |
We do not collect sensitive data categories such as health information, religious beliefs, political views, or biometric data unless required by law or for specific identity verification purposes with your explicit consent.
Important Notice: Never share your account password or OTP code with anyone, including Jackpot108 staff. We will never request such information via email, phone, or any other communication channel.
All information we collect is used for clear, legitimate purposes directly related to the provision of jackpot108 services. We will not use your data for purposes contrary to those stated below without first obtaining your renewed consent.
Jackpot108 will not use your data for third-party advertising purposes or sell your information to any other company for commercial gain. Your data belongs to you — we are only its custodian.
Jackpot108 does not sell, rent, or trade users' personal information to any third party for marketing or commercial purposes. However, there are certain situations where we need to share your information with trusted parties to ensure our services operate properly and remain legally compliant.
All third parties we work with are required to sign data protection agreements prohibiting them from using your information for any purpose beyond what is stated. We only partner with entities that have a strong data security track record and have undergone a rigorous vetting process.
Jackpot108 uses cookies and similar tracking technologies to ensure the platform functions correctly, enhance the user experience, and understand how users interact with our services. Below is an explanation of the types of cookies we use:
You can manage your cookie settings through your web browser at any time. Please note that disabling essential cookies may affect certain platform functions. For more information on managing cookies in popular browsers, refer to your browser's official documentation.
Jackpot108 does not use third-party cookies to sell user data to external advertisers. All data collected through our tracking technologies is used solely to improve your experience on the platform.
Protecting your personal data is not merely a legal obligation for Jackpot108 — it is a core commitment we uphold. We continuously invest in best-in-class security infrastructure to ensure your information remains safe at all times.
While we take all reasonable steps to protect your data, no system is 100% guaranteed. Should any security incident affecting your data occur, we will notify you within 72 hours in line with data protection best practices.
Under Malaysia's Personal Data Protection Act 2010, you as a data subject have legally protected rights regarding your personal information. jackpot108 fully respects these rights and provides accessible channels for you to exercise them.
To exercise any of the above rights, contact our privacy team at [email protected] by clearly stating your request. We will verify your identity before processing any request to protect the security of your account.
Jackpot108 retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Once that purpose has been met and there is no legal obligation to retain the data further, we will securely delete or anonymise it.
Once the retention period expires, data will be securely deleted or anonymised using industry-standard methods. We employ verified data deletion processes to ensure data cannot be recovered after deletion.
Jackpot108 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or relevant technological developments. We are committed to informing you of any material changes in a transparent and accessible manner.
We encourage you to revisit this page periodically and check the "Last Updated" date to ensure you are always aware of how we protect your information. If you disagree with any changes, you have the right to close your account before the changes take effect.
If you have any questions, concerns or complaints regarding how jackpot108 handles your personal data, our privacy team is ready to assist. We take every privacy-related enquiry seriously and are committed to responding within a reasonable timeframe.
We value your trust in Jackpot108. Your privacy is our priority, and we are always open to your feedback to help us further improve our data protection practices.
More than just a written policy — here is how we actively protect users every day.
Every piece of data you send to jackpot108 is protected with 256-bit SSL encryption — the same technology used by leading financial institutions worldwide. Your information cannot be read by any unauthorised party during transmission.
Jackpot108 has never and will never sell, rent, or trade your personal information to advertisers or third-party data brokers. Your data is used solely to deliver the services you have requested.
The additional security layer provided by 2FA ensures that only you can access your account. Even if someone else knows your password, they still cannot log in without the OTP code sent to your phone.
Our identity verification process uses advanced KYC technology to ensure only verified users aged 18 and above can access the platform. KYC data is stored with full encryption and strictly limited access.
Our cybersecurity team operates around the clock using real-time threat detection systems. Any suspicious activity on your account will be immediately flagged and you will be promptly notified.
Jackpot108 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular compliance audits and work with local legal experts to ensure our practices consistently meet current requirements.
As a jackpot108 user, you have full rights protected under Malaysian law
Request a copy of all personal data we hold about you at any time.
Correct any inaccurate or incomplete information in your records.
Request deletion of your data under certain circumstances provided for by law.
Object to the processing of your data for direct marketing purposes at any time.
Now that you understand how we safeguard your privacy and personal data, register today and enjoy a safe, fair, and exciting gaming experience backed by industry-standard data protection.